Terms of Service

1. Purpose

These Terms of Use (or “ToU”) govern the access and use of the website www.surflux.eu (Surf Luxembourg). By using the website, you accept these terms.

2. Website Access

  • The website is accessible to all users with an Internet connection.
  • You must comply with applicable laws and not use the website for illegal purposes.

3. Registration / Booking

  • To book an activity (surf session, “After Wave”, etc.), you must use our online booking system.
  • You must provide accurate and complete information during your registration / booking.
  • You understand and agree that booking modifications or cancellations are subject to our terms (e.g., deadlines, payment, cancellation policy, etc.).

4. Payment

  • Payments made via our website are secure.
  • In case of non-payment within the specified period (for example, if you have a booking but have not yet paid), we reserve the right to cancel your booking.
  • Refund conditions (if applicable) are specified at the time of booking or in your confirmation.

5. Responsibility and Safety

  • The activities we offer (surfing, etc.) involve inherent risks. By booking, you acknowledge these risks.
  • It is your responsibility to provide all necessary medical or specific information (e.g., health conditions) so that we can safely assess your participation.
  • You must sign any waiver or similar document if required by us before participating in certain activities (such as a surf session).

6. Intellectual Property

  • The content of the website (texts, images, logos, videos) is protected by copyright.
  • You are not authorized to reproduce, distribute, or create derivative works without our written permission.

7. Personal Data

  • Your data is collected and processed in accordance with our Privacy Policy detailed above.
  • By using the website, you consent to the processing of your data as described in this policy.

8. Cookies

  • Our website may use cookies to improve user experience.
  • You can manage cookie settings via your browser. However, some functionalities may be limited if you refuse cookies.

9. Changes to Terms

  • We may modify these Terms of Use at any time.
  • Changes will be published on the website. By continuing to use the website after the publication of changes, you accept the new terms.

10. Limitation of Liability

  • We provide the website “as is,” without warranty of any kind, express or implied.
  • We will not be liable for indirect damages, loss of profits, business interruption resulting from the use of the website or the booking of our activities, unless otherwise provided by law.

11. Applicable Law and Jurisdiction

  • These Terms of Use are governed by Belgian law (or Luxembourgish law, depending on where the company is domiciled).
  • In case of dispute, the competent courts will be those of the headquarters of Surf Luxembourg / ACR, unless otherwise provided by law.

12. Contact

For any questions regarding these terms, you can contact us via:

  • Email: info@surflux.eu
  • Phone: +32 63 23 32 22
  • Address: Route de Longwy 596, 6700 Arlon, Belgique
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